How do I enroll in TapRm Rewards?
Anyone with a TapRm account will be automatically enrolled in TapRm Rewards. All Accounts made before the institution of the TapRm Rewards Program will already be enrolled. TapRm Rewards is only eligible for adults 21+.
Do I need a TapRm account to join TapRm Rewards?
Yes, please create your TapRm account if you wish to start earning your rewards points. Each customer can only have one email address associated with their identity. Please remember to always log into your account before completing your order, to ensure the proper points will be awarded.
Please Know: Multiple accounts tied to one customer are not permitted. If more than one account is found, the account will be suspended. The account may be reinstated once confirmation of a singular account associated email address has been given by the customer. TapRm will of course inform any customer of their account suspension to ensure a swift solution is provided.
If you are having trouble logging on, please reach out to firstname.lastname@example.org to ensure all information on your account is correct.
How do I create a TapRm Account?
- TapRm account activation is a 2 step process.
- Please click the person Icon on the top right of the screen. If you do not already have an account, please click “create account”.
- From there, you can fill out the required information (remember: the email address used to create your account will be tied to the rewards program as well).
- Once all the requested information has been provided, click “create” you will then receive an email with a clickable link to “activate your account”.
- From there you can start earning your TapRm Rewards!
If you are having trouble logging on, please reach out to us at email@example.com. We will happily assist you.
How do I earn points?
There are a number of ways to earn rewards points. These activities are viewable on the rewards dashboard.
- Account Creation
- Make a Purchase on our Website
- Post a Review on the Website - to write a review a purchase must first be made. No more than 50 reviews per account can be made per month.
- Big Birthday Bonus!! - Each customer can enter their birthday information in the activity dashboard.
- Share on Facebook - When your shared link has been clicked on, your account will receive points (limited to once per week)
- Refer a Friend - each new referral will receive a reward of their own as long as they are a first time customer.
- Follow us on Instagram
If you do not already have an account we would suggest creating one before your purchase to ensure you receive points immediately.
How can I check the status of my rewards?
Please check rewards points by logging into your account on TapRm.com. You can also email us at firstname.lastname@example.org for account updates.
What rewards am I eligible for?
The rewards are points based. Each eligible reward will become visible in your account dashboard once the corresponding points have been acquired. To redeem your reward simply click on the rewards box of your choosing and “confirm”.
Please know: Some rewards are only available to select tiers.
Can I Opt Out of the Rewards Program?
If you wish to stop earning rewards, you can opt out by clicking “profile” in your rewards dashboard. You may then click “cancel membership”. Our recommendation would be to use all your available points before completing your rewards cancellation. After cancellation, we will not be able to apply rewards retroactively.
You are always welcome to rejoin the TapRm rewards program at any time, however, sign up points will not be awarded for rejoining.
Do rewards points expire?
Your points will remain valid and available for redemption for 6 months from the date they are applied to your account. Points will expire after 6 months and will no longer be available to redeem for rewards after this period, so make sure to use them in time!
Is my tier upgrade permanent?
TapRm Rewards program is based on a period cycle of 6 months. Account tier statuses are reset at the beginning of every period, so the faster you earn a tier upgrade the longer you enjoy the benefits before the start of the next period. New period cycles begin on the 1st of January and June of every year.
Loss of rewards points
There are very few instances that will result in a loss of points. Each situation will be evaluated on a case by case basis. Rewards points will be deducted in the event that the account holder directly impacts the failure of a delivery to be completed.
Please direct any questions regarding the TapRm rewards program to email@example.com, and we will be happy to provide assistance.