Delivery Methods & Estimated Timing
We currently ship to any home, apartment, condo or office address in the state of New York and will be expanding soon! Shipping is FREE for all orders over $50 and $5 flat for any order under $50. For all delivery methods, someone 21+ with a valid form of ID must be present to sign for the order ...
Managing My Subscription
You can manage all subscriptions when you sign into 'My Account' on TapRm.com. On your 'My Account' page, you'll find a link to 'Manage Subscriptions' under the 'View Addresses' box. Once you click this, you'll be brought to a page where you can view all subscriptions yo...
Great Beer: Great Gift!
TapRm offers an amazing selection of exclusive brands that will make the perfect gift for the beer lovers in your life! If you'd like to include a gift message in your order, please check 'Gift/Order Note' on the 'Your Cart' page prior to checkout. If you do place your order and forgot to include...
Delivery and Service Interruptions
We will always do our very best to deliver your order on seamlessly and on time. Occasionally, circumstances beyond our control will arise (for example extreme weather conditions). In these cases, delivery options may change. Should service changes occur, our customers will receive as much adva...
Editing or Cancelling an Order
If you placed an order and would like to change your delivery information or cancel, please email us at firstname.lastname@example.org within 30 minutes of placing your order. Our operations team works as quickly as possible to fulfill each incoming order, so the sooner we know about any changes, ...
How Do I Know My Order Has Been Confirmed?
Once you have gone through the checkout process and your order has been placed, you will receive a confirmation email within minutes. Your confirmation email will reflect the amount paid and products ordered. Your gift note should also be reflected in your confirmation email for your reference.
Special Order and Event Requests
Sending out drinkable gifts? Do you want to have a virtual beverage tasting with all of your friends?...We've got you covered! You can send your inquiry to email@example.com. Please include a description of your special order or event, and we will get back to you as soon as possible with further det...
What if I Have an Issue with My Order
Our entire team of beer aficionados goes out of their way to ensure our customers receive the highest quality of products possible. That being said, if you ever feel that your order does not meet your expectations, please let us know as soon as possible so we can assist in resolving the issue. Pl...